Terms and Conditions for Cronulla Caringbah Junior Rugby League Football Club

Last Updated: November 2025

1. Introduction

Welcome to the Cronulla Caringbah Junior Rugby League Football Club (“the Club,” “we,” “us,” or “our”) website located at https://cronullacaringbah.com.au.

These Terms and Conditions govern your use of our website and the purchase of merchandise through our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions

  • “User,” “you,” or “your” refers to anyone accessing or using our website
  • “Services” includes club registration, membership, communications, and online store
  • “Merchandise” refers to products available for purchase through our online store
  • “Member” refers to registered players, parents, volunteers, or supporters of the Club

3. Use of Website

3.1 Eligibility

You must be at least 18 years old to make purchases through our online store. Minors may use the website under parental or guardian supervision.

3.2 Account Registration

To access certain features (including the online store), you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

3.3 Acceptable Use

You agree NOT to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Scrape, mine, or collect data from the website without permission
  • Interfere with the proper functioning of the website

3.4 Suspension and Termination

We reserve the right to suspend or terminate your access to the website for violation of these terms, without prior notice.

4. Online Store – General Terms

4.1 Product Information

We make every effort to display our merchandise as accurately as possible. However:

  • Colours may vary slightly due to screen settings
  • We reserve the right to correct errors in pricing or descriptions
  • Product availability is subject to change without notice
  • All prices are in Australian Dollars (AUD) and include GST where applicable

4.2 Pricing

  • All prices displayed include GST
  • Prices are subject to change without notice
  • The price at the time of order confirmation is the binding price
  • We reserve the right to correct pricing errors, even after an order is placed

4.3 Product Availability

  • Merchandise is subject to availability
  • If an item becomes unavailable after purchase, we will contact you to arrange a refund or suitable alternative
  • We reserve the right to limit quantities purchased per customer

5. Ordering and Payment

5.1 Order Process

When you place an order:

  1. You add items to your shopping cart
  2. You proceed to checkout and provide required information
  3. You review your order and submit payment
  4. You receive an order confirmation email (this does NOT constitute acceptance of your order)
  5. We send an order acceptance email once we process your order

5.2 Order Acceptance

An order is only accepted when we send you an order acceptance email. We reserve the right to refuse any order for any reason, including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Failure to meet eligibility requirements

5.3 Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express)
  • Debit cards
  • PayPal (if applicable)
  • Other methods as displayed at checkout

5.4 Payment Security

  • All payments are processed through secure payment gateways
  • We do not store your complete credit card information
  • Payment information is encrypted using SSL technology

5.5 Payment Terms

  • Payment is due in full at the time of order
  • Your payment method will be charged upon order acceptance
  • If payment is declined, we will contact you and may cancel your order

6. Shipping and Delivery

6.1 Shipping Areas

We currently ship to:

  • Australia-wide (with varying delivery times and costs)
  • International shipping may be available for certain items (contact us for details)

6.2 Shipping Costs

  • Shipping costs are calculated at checkout based on destination and order size
  • Free shipping may be available for orders over a specified amount
  • Shipping costs are non-refundable unless we made an error

6.3 Delivery Times

  • Standard delivery: 5-10 business days within Australia
  • Express delivery: 2-5 business days (if available)
  • Delivery times are estimates and not guaranteed
  • Delays may occur due to public holidays, weather, or courier issues

6.4 Delivery Address

  • Ensure your delivery address is correct and complete
  • We are not responsible for orders delivered to incorrect addresses provided by you
  • Failed delivery attempts may result in additional charges

6.5 Risk and Title

  • Risk passes to you upon delivery
  • Title passes to you upon receipt of full payment

6.6 Pick-Up Option

Local customers may arrange to collect orders from 31 Bates Bay Road, Greenhills Beach NSW 2230 by prior arrangement. You will be notified when your order is ready for collection.

7. Returns, Refunds, and Exchanges

7.1 Australian Consumer Law

Our returns policy operates in conjunction with the Australian Consumer Law. You are entitled to a repair, replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

7.2 Change of Mind Returns

  • You have 14 days from receipt of merchandise to return items if you change your mind
  • Items must be unworn, unwashed, and in original condition with tags attached
  • Original packaging must be included
  • Proof of purchase is required
  • Return shipping costs are the customer’s responsibility for change of mind returns
  • Personalized or custom items cannot be returned unless faulty

7.3 Faulty or Incorrect Items

If you receive faulty or incorrect merchandise:

  • Contact us within 7 days of receipt
  • We will arrange return shipping at our expense
  • You will receive a full refund, replacement, or repair (your choice)
  • Refunds include original shipping costs

7.4 Non-Returnable Items

The following cannot be returned unless faulty:

  • Personalized or customized merchandise
  • Items marked as “final sale”
  • Items damaged due to misuse

7.5 Return Process

To return an item:

  1. Contact us at [insert email] with your order number
  2. Await return authorization and instructions
  3. Package the item securely with all original materials
  4. Send via tracked shipping method
  5. We will process your refund/exchange within 7-10 business days of receiving the return

7.6 Refund Method

  • Refunds will be issued to the original payment method
  • Processing time: 7-10 business days after we receive the return
  • Bank processing may take additional 3-5 business days

7.7 Exchanges

  • Exchanges for different sizes or colours are subject to availability
  • Contact us before returning to confirm availability

8. Club Membership and Registration

8.1 Registration Requirements

  • All players must be registered with the Club and NRL/NSW Rugby League
  • Registration information must be accurate and complete
  • Registration fees are non-refundable except in exceptional circumstances at the Club’s discretion

8.2 Code of Conduct

All members, players, parents, and supporters must adhere to:

  • The Club’s Code of Conduct
  • NRL and NSW Rugby League policies
  • Sporting behaviour and respect for officials, opponents, and teammates

8.3 Photography and Media

By participating in Club activities, you consent to:

  • Photography and video recording at games and events
  • Use of images on the Club website, social media, and promotional materials
  • Parents may opt out by notifying the Club in writing

9. Intellectual Property

9.1 Club Content

All content on this website, including but not limited to:

  • Text, graphics, logos, images
  • Club name, colours, and branding
  • Software and code
  • Designs and layouts

is owned by or licensed to Cronulla Caringbah Junior Rugby League Football Club and is protected by Australian and international copyright, trademark, and intellectual property laws.

9.2 NRL Trademarks

NRL, rugby league, and team logos are trademarks of the National Rugby League and are used under license. Unauthorized use is prohibited.

9.3 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or modify Club content without permission
  • Use Club branding for commercial purposes
  • Remove copyright or trademark notices

9.4 User Content

By submitting content (comments, photos, etc.) to our website, you grant the Club a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to our privacy practices.

11. Disclaimers and Limitation of Liability

11.1 Website Availability

  • We strive to keep the website available but do not guarantee uninterrupted access
  • We may suspend the website for maintenance without notice
  • We are not liable for any loss resulting from website unavailability

11.2 Information Accuracy

  • We make reasonable efforts to ensure information accuracy but do not warrant completeness or accuracy
  • The website is provided “as is” without warranties of any kind

11.3 External Links

  • Our website may contain links to third-party websites
  • We are not responsible for the content or practices of external sites
  • Use of external links is at your own risk

11.4 Limitation of Liability

To the maximum extent permitted by Australian law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the relevant product or service
  • Nothing in these terms excludes liability that cannot be excluded under Australian Consumer Law

11.5 Indemnification

You agree to indemnify and hold harmless the Club, its officers, volunteers, and representatives from any claims arising from your use of the website or breach of these terms.

12. Age Restrictions and Parental Consent

12.1 Minors

  • The online store is intended for users 18 years and older
  • Parents/guardians are responsible for supervising minors’ use of the website
  • Player registration for minors requires parental/guardian consent

12.2 Parental Responsibility

Parents/guardians are responsible for:

  • Providing accurate information for junior players
  • Ensuring compliance with Club rules and policies
  • Supervision of minors during Club activities

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.

13.2 Dispute Resolution

In the event of a dispute:

  1. Contact the Club directly to seek resolution
  2. If unresolved, parties agree to attempt mediation before legal action
  3. Nothing prevents either party from seeking urgent injunctive relief

13.3 Consumer Rights

Nothing in these terms affects your rights under Australian Consumer Law or other consumer protection legislation.

14. General Provisions

14.1 Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to the website. Your continued use constitutes acceptance of modified terms.

14.2 Severability

If any provision is found to be unenforceable, the remaining provisions will remain in full effect.

14.3 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Club.

14.4 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

14.5 Assignment

You may not assign or transfer these terms. We may assign our rights and obligations without restriction.

14.6 Force Majeure

We are not liable for failure to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, or government actions.

15. Contact Information

For questions about these Terms and Conditions, please contact:

Cronulla Caringbah Junior Rugby League Football Club

General Inquiries:
Email: info@cronullacaringbah.com.au

Online Store Support:
Email: shop@cronullacaringbah.com.au

Postal Address:
31 Bates Bay Road, Greenhills Beach NSW 2230

Acknowledgment

By using our website and/or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

© 2025 Cronulla Caringbah Junior Rugby League Football Club. All rights reserved.